About this site
Who runs UkraineBorder.com, how we operate, our editorial standards, sources we cite, and commercial relationships — full transparency for trust.
About us
Who we are, how we update our content, and how to reach us.
About UkraineBorder.com: who we are, how we operate, our legal status
UkraineBorder.com is an information resource for foreign travellers crossing the Ukrainian border or planning to stay in the country during wartime. We explain customs procedures, border control, safety, residence, and access to insurance with war-risk coverage. The site operates in 10 languages. The legal operator is **LLC «WELCOME TO UKRAINE»** (Ukraine), which also acts as an authorised insurance agent registered with the National Bank of Ukraine. This page explains who runs the site, how we write our content, what our commercial relationships are, and how to contact us.
How we update this guide: change log and revision policy
UkraineBorder.com is a reference for entry rules, customs allowances, safety, and insurance for foreigners travelling to Ukraine. Rules change — especially under martial law, when the Cabinet of Ministers and the National Bank regularly update regulations. This page explains **how often** we review content, **on what triggers**, and **how we log changes**, so you can judge how current the information is at the moment of reading. No fluff: we describe the real process, not a marketing promise.
Contact and support: how to reach UkraineBorder.com
UkraineBorder.com is operated by LLC «WELCOME TO UKRAINE» (USREOU 44559356) — a Ukrainian legal entity that is both the site operator and the authorized insurance agent in the NBU register. This page is the centralised contact point: four separate channels by question type, full data controller disclosure under GDPR Articles 13/14, data subject rights, and per-locale data protection authorities for external escalation. If you need help, start here.
Editorial process
Our editorial standards, the sources we cite, and authorship of our content.
Editorial standards and fact-checking process at UkraineBorder.com
UkraineBorder.com writes about rules that change — border regimes, currency limits, dual-use restrictions, insurance coverage in combat zones. A wrong figure or regulatory citation can cost a reader time, money, a fine, or (in extreme cases) trouble at the border. So the editorial process is not a «marketing manifesto» but a concrete set of principles applied to every piece. This page explains how.
Sources and authoritative references at UkraineBorder.com
Every piece on UkraineBorder.com is built from a specific source. This page is the catalogue of those sources, in 4 reliability tiers: **Tier 1** Ukrainian state authorities (primary, mandatory), **Tier 2** travel advisories of other countries (cross-perspective for the D-cluster), **Tier 3** sectoral regulatory documents (IDD, GDPR, NBU), **Tier 4** operational insurance documentation (GTCP «Brave»). The process that uses this list is described in [Editorial standards](/essentials/editorial-standards).
Authors and editorial team at UkraineBorder.com
At Phase 5 launch, UkraineBorder.com operates with a **small editorial team in an AI-assisted production model with a mandatory human editorial gate**. This means most articles are currently published under «the UkraineBorder.com editorial team» rather than individual authors. This page explains why, how the roles are structured, and how we plan to transition to individual bylines as the team grows.
Commercial disclosures
Affiliate relationships and the insurance partner behind purchase options.
Affiliate and commission disclosure at UkraineBorder.com
UkraineBorder.com earns a commission on insurance policy sales through our insurance partner. This is a complete disclosure of all commercial relationships affecting the site: who pays, how much, for what, and how this transparency protects your ability to make informed decisions. Disclosure is mandatory under EU IDD (Insurance Distribution Directive) Article 17, UCPD (Unfair Commercial Practices Directive), and equivalent rules from the US FTC §255, Canadian Competition Bureau, Australian ACCC, Japanese commercial code, and UAE consumer protection law.
Insurance partner: PJSC «IC EUROINS UKRAINE» («Brave» program)
The travel insurance with war-risk coverage offered through UkraineBorder.com is underwritten by a specific Ukrainian-licensed insurer: **PJSC «IC EUROINS UKRAINE»** (USREOU 22158507). This is a mandatory regulatory disclosure under **Article 17 of the EU Insurance Distribution Directive (IDD)**: the distributor identity and the underwriter identity must be disclosed before a policy is concluded. Below is the full regulatory backbone — NBU license, EU-listed parent group, GTCP product source, agent relationship, payment processor, territorial coverage, consumer rights, and complaint channels.
Support and press
Frequently asked questions about the site and press inquiries.
Press and media coverage of UkraineBorder.com
Press and media coverage of UkraineBorder.com **is accumulating since the Phase 5 launch**. This page is a placeholder that will be populated with citations and references as they emerge. If you are a journalist, fact-checker, or researcher writing about UkraineBorder.com, this page, our insurance product, or the Ukrainian travel insurance market — write to **editor@ukraineborder.com**. We'll coordinate a comment, interview, or research material.
Frequently asked questions about UkraineBorder.com
If you're here for the first time and evaluating whether to trust us — this page answers the 14 most common questions about the site: who we are, how we make money, who we work with, how we protect your data, how to complain, how often we update content. Each answer is self-contained (readable in isolation); details live on the relevant trust pages.